Our Commitment to Your Privacy
At Pest.gg, we take your privacy seriously. This policy explains how we collect, use, and protect your information.
Key Privacy Principles
What you need to know about how we handle your data
We Never Sell Your Data
Your personal information is never sold to third parties. We use it only to provide and improve our services.
Local Processing When Possible
Camera images are processed on-device when possible. When cloud processing is needed, data is encrypted and protected.
Bank-Level Security
All data transmission uses SSL/TLS encryption. Stored data is encrypted with AES-256. Regular security audits ensure your safety.
You Are in Control
Access, download, correct, or delete your data at any time. You can also opt-out of data processing and withdraw consent.
Full Privacy Policy
Complete details about our privacy practices
1. Information We Collect
We collect account information (name, email, phone), device and usage data (device location, camera images for AI detection, usage statistics), and technical information (IP address, device type, browser/OS version, mobile network information).
2. How We Use Your Information
We use your information to provide and improve our services, process your requests, send important notifications, power AI pest detection, analyze usage patterns, detect and resolve technical issues, and comply with legal obligations.
3. Information Sharing
We do NOT sell your personal information. We may share data only with service providers (only as needed to provide services), for legal compliance (court orders, subpoenas), to protect our rights and safety, or with your explicit consent.
4. Data Security
We implement industry-standard security measures: SSL/TLS encryption for all data transmission, AES-256 encryption for data storage, regular security audits, access controls and authentication requirements, and privacy-by-design AI processing.
5. Your Privacy Rights
You have the right to access and review your data, correct inaccurate information, request deletion of your data, opt out of data processing, and get data portability (export your data). To exercise these rights, contact privacy@pest.gg.com
6. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children under 13. If you are a parent or guardian and believe your child has provided information, please contact us immediately.
7. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards (including EU Standard Contractual Clauses) are in place.
8. Policy Changes
We may update this policy. We will notify you of significant changes via email or in-app notification. Continued use of the service after changes constitutes acceptance of the new policy.
9. Contact Us
For privacy questions or concerns, contact: Hangzhou Suwei Technology Co., Ltd., Email: privacy@pest.gg.com. You may also file a complaint with your local data protection authority.